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WHO WE ARE
Since 2017 we’re opening doors and welcoming tourists.
Umbral is a Portuguese hospitality management company based in Albufeira.
We started with just one property, today we have more 400 and are still growing strong.
Our offer is wide and diverse to cater to any taste.
WHAT WE DO
UMBRAL specialised in managing and operating hospitality investments, from small, local accommodations to large hotels and resorts.
We have the difficult job to please and help relax both the property owners and our guests.
UMBRAL started in Albufeira but now manages properties across Portugal.
WE ARE
- Local
- Professionals
- Dynamic
- Focused
WE BELIEVE IN
- Quality At The Right Price
- happiness is shared
- Mondays are good
- People
WHAT WE'RE ALL ABOUT
Our motto is “Stay Local” because we believe holidays are meant to be a time of relaxation but also an opportunity to explore and know what is like to live like a local.
All of our properties have a local appeal to them.
We cater to the ones that are looking for just the basics and to the ones that are looking after a special place.
We believe that you should spend more on what matters most to you.
OUR PEOPLE
Our team is made of humans, feelings included. We’re more than 100 of them. We couldn’t fit all of them here, but these are the ones that are working behind the scenes to welcome you.
RUI SACRAMENTO
CEO / Founder
RAQUEL GONÇALVES
Sales & Revenue Manager
pEDRO SACRAMENTO
Maintenance Director
tERESA DIAS
Finance Director
HENRIQUE PINA LOPES
Lawyer
ANDREIA LIMA
Human Resources
SANDRINE BRITO
Reservations Manager
mARCO MARTINHO
Marketing Manager
FAQ
How to make a reservation?
To book one property is simple. You find the listing where you want to spend your holidays, select the check-in and check-out dates, inform the number of people, and finally click the search button. You will be redirected to a secure and protected page where you will be presented with the option to pay with VISA, Bank transfer, or MB WAY. When you finish the purchase, you will receive a confirmation email with your booking details.
Can I edit or cancel my reservation?
If you wish to edit or cancel your reservation, you must visit the listing page on our website and select the edit/cancel reservation field. Insert your booking number and pin number and follow the step-by-step guide.
For other inquiries, you can contact reservations@byumbral.com
What is the security deposit for?
Some of Umbral’s properties require a security deposit between 200 € and 500 €. This deposit is used to protect the hotel unit from any damage or extras to be paid. The deposit will be returned within 15 days of your departure if everything is in good order. In the event that the value of the deposit is less than the amount of damages caused, Umbral reserves the right to ask you for the missing amount. If the behaviour in the unit is considered abusive, Umbral reserves the right to invite you to leave and look for alternative accommodation and assuming the costs involved.
Can I trust Umbral?
Umbral is a registered brand by the Company Aorubro, Marketing & Publicidade, Ldª, collective entity no. 509590535, registered in Portugal. We hope we can show our professionalism and guarantee you a successful holiday.
